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Common Confluence issues

• →Page edits failing to save
• →Search returning no results for known pages
• →Templates failing to insert

• Degraded performance with Confluence Cloud

  resolved

  On June 12th 2026, between 07:04 to 11:06 UTC, some Confluence users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all affected customers.

  Jun 12, 2026Details →

• Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps

  resolved

  We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.

  Jun 10, 2026Details →

• Users facing errors when attempting to view Calendars in Confluence

  resolved

  Between 00:50 UTC and 07:30 UTC on 27 May 2026, some users were facing errors when attempting to view Calendars in Confluence. Our engineering team identified and resolved the underlying issue, and this incident has been fully restored.

  May 27, 2026Details →

• Some macros failing to load in the Confluence Cloud editor

  resolved

  Between 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro functionality has been fully restored.

  May 26, 2026Details →

• Users experiencing issues accessing multiple Atlassian products

  postmortem

  ### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal deployment orchestration platform during a routine rollback operation of a core identity service in the us-east region. This race condition resulted in insufficient capacity for the identity service in the affected region which started returning errors to dependent products. The incident was detected within a minute by automated monitoring systems and mitigated in 56 minutes. ### **IMPACT** During the incident, customers attempting to access Atlassian Cloud products in the us-east region experienced authentication and permission failures and were unable to access services. Customers also experienced errors when accessing the support portal until Atlassian fell back to an alternate support method. This was caused by a core identity service in the us-east region becoming unavailable. Affected products included Atlassian Administration, Atlassian Analytics, Bitbucket, Compass, Confluence, Jira, Jira Product Discovery, Jira Service Management and Trello. Some users outside us-east may have been affected in certain scenarios. ### **ROOT CAUSE** The incident was caused by a race condition in our internal deployment orchestration platform during a routine rollback operation of a core identity service in the us-east region. This race condition resulted in insufficient capacity for the identity service in the affected region which started returning errors to dependent products. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** We know that outages impact your productivity. Atlassian is prioritizing the following actions to help prevent similar incidents in future: * **Refine deployment orchestration safeguards** * Harden our deployment platform to prevent similar race conditions or resulting capacity loss during a rollback operation. * Streamline mitigation steps when a service becomes unavailable in a region. * **Reduce cross-region impact** * Improve regional isolation and fallback handling so an issue affecting a single region is less likely to impact customers or product functionality in other regions. We recognise how critical reliable access to Atlassian products is for our customers' productivity, and we apologize to customers who were impacted by this incident. Thanks, Atlassian

  May 14, 2026Details →